Customer Service Counter

Our Customer Service counter is located at Level 2.
Due to the Government tightening Covid-19 safe management measures, the Customer Service Counter will be operating from 10am to 8pm daily till further notice.
Please contact us at 6736 4922


Information Counter

Customer Service Counter

Shopping Vouchers

In denominations of $5, $10 and $50 are available for purchase at our Customer Service Counter at Level 2. Kindly note that we only accept cash payment and gift vouchers can be redeemed at participating shops in Tanglin Mall and JEN Singapore Tanglin by Shangri-La except banks, money changer and selected outlets.

Lost & Found

Please approach our friendly staff at our Customer Service Counter at Level 2.

Other Services

a. First Aid Kit and AED
b. Platform stair lift (For prams and wheelchair)